Data Privacy & Security
Your privacy is our top priority. We are committed to protecting your personal data with enterprise-grade security and transparency.
Secure Data Transmission
All communication between your device and our servers is protected using HTTPS/TLS encryption. Your data is secure while travelling between your device and the cloud, and stored in a secure database with strict access controls.
No AI Training
We explicitly restrict the use of your personal data. Your uploaded documents, notes, and chat history are never used to train our public AI models. Your knowledge base is yours alone.
1. Information We Collect
To provide the ChatMyKnowledge service, we collect:
- Account Information: Name, email address, and profile details provided during registration.
- User Content: Files (PDFs, Images, Word Docs), notes, and folder structures you create.
- Usage Data: Chat logs and interaction history within the application for audit purposes.
2. How We Store Your Data
We utilize secure cloud infrastructure with enterprise-grade security measures. Your data is stored in isolated database environments with strict access controls.
Secure Infrastructure
Your data is isolated logically within our database. Strict access controls ensure that only you (and authorized users you explicitly designate) can access your files.
3. Data Usage & AI Processing
When you chat with the AI, relevant parts of your notes and documents are temporarily processed by the model to generate an answer.
- Data sent to the AI model is ephemeral and is not stored by the model provider for learning.
- We do not sell, trade, or rent your personal identification information to others.
4. Your Rights
You retain full ownership of your data. You have the right to:
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
contact@iclipsetechnologies.com